Privacy policy

Stoneham plc is committed to preserving the privacy of all visitors to Please read the following privacy policy to understand how we use and protect the information that you provide to us. 

By registering details on this site, you consent to the collection, use and transfer of your information under the terms of this policy. 

What are Cookies?

Cookies are small files web browsers place on a computer's hard drive when you visit certain web pages. Cookies form a standard part of most modern websites and are used to help provide you with the best experience possible. They are often used to help us authenticate users as well as to help websites to work more efficiently, and in some cases they are essential and fundamental to the operation of a website - essential scenarios include ecommerce, and while not strictly essential (per se) often website HTML forms will require the use of cookies to work properly. Cookies are not harmful to your computer.

The table below explains the cookies we use and why:

Cookie name


More information


Manages login to the website, stores encrypted string that interacts with .NET server code to validate and verify user login.

Persistent cookie, expires after 30 minutes inactivity, after logging out.


This cookie is essential for the Request a brochure form on the Contact us page, to enable the ‘Security code’ CAPTCHA functionality to work (i.e. the number that comes up as an image that the user has to type into a textbox).

Session cookie, expires at end of session.


This cookie is essential for the Request a brochure form on the Contact us page. It is set only when a user visits the Contact us page and is deleted at the end of the session.

Session cookie, expires at end of session.

Google Analytics:





These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Google Maps:



These cookies enable Google Maps to deliver maps to the browser and to track their usage. The cookies collect information in an anonymous form.

Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

Information that we collect from you

When you visit, register or order products or services on you may be asked to provide certain information about yourself including your name and contact details and details of transactions you carry out through the website. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. 

Use of your information

Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested.  It will also enable us to bill you and to contact you where necessary concerning your orders.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.  Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you including new ranges, accessories and features, and we may contact you by post as well as by e-mail.  If you change your mind about being contacted in the future, please let us know. 

If you are an existing customer, we may contact you by electronic means (email or SMS) with information about goods and services similar to ones purchased by you from us, unless you have informed us that you do not wish to receive this information.

Disclosure of your information

The information you provide to us may be accessed by or given to our staff working outside the UK and third parties including companies within the Stoneham plc group who act for us for the purposes set out in this policy or for other purposes approved by you.  Those parties process information, fulfil and deliver orders and provide support services on our behalf.  

Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you.  They may contact you by post as well as by e-mail.  If you change your mind about being contacted by these companies in the future, please let us know by emailing us at 

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.  We may also disclose your personal data if we are under a legal obligation to do so or need to enforce our terms of use.

Countries outside the European Economic Area do not always have strong data protection laws.  However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.